The search page is the most direct way to look up one contact. Name, company, pick what you want (email, phone, or both), click search. This page explains every part of that flow in detail.
Opening the search page
Click Search in the left sidebar, or use the Ctrl+K / Cmd+K shortcut and start typing — the global search will route you there.
The "I'm looking for" toggle
At the top of the search form is a three-way toggle:
Email mode
Find the work email only. Costs 1 credit if we find a verified address, 0 credits if we don't.
This is the most common mode. Use it when you have a list of names and you want emails to run a cold campaign.
Phone mode
Find the direct phone number only. Costs 10 credits if we find one, 0 credits if we don't. The credit cost is shown next to the toggle: "10 credits per result."
Phone enrichment is harder and more expensive than email, which is why it costs more. See Finding direct phone numbers for what we return and how confidence works.
Both mode
Find both at once. Costs up to 11 credits per result — 1 for the email plus 10 for the phone. The "up to" is important:
- If we find both, you're charged 11 credits
- If we find only the email, you're charged 1 credit
- If we find only the phone, you're charged 10 credits
- If we find neither, you're charged 0 credits
Use Both mode when you want maximum coverage on a contact and you're willing to spend the extra credits for the phone.
The form fields
Three fields:
- First name — the person's given name
- Last name — the person's family name
- Company — where they work
A few practical notes:
- You don't need exact formatting on the company name. "Acme", "Acme Corp", and "Acme Corporation" all resolve to the same record
- Spelling matters more than punctuation. "Mishra" and "Mishara" are different people; "Acme Inc." and "Acme Inc" are the same company
- Common name + common company can be ambiguous. "John Smith, Microsoft" may not resolve cleanly. In those cases, our other search modes (company search, LinkedIn-based lookup) give more precise results
Hitting search
Click the big Find Email / Find Phone / Find Contact button (the label changes based on the mode you've selected).
The lookup takes a few seconds — this is the real verification running, not a fake delay. The button shows a spinner during the search.
Reading the result
The result appears below the search form as a card.
When the lookup succeeds
The card shows:
- The person's name and company at the top, with their initials in an avatar
- A green badge — "Verified" for email, "Found" for phone, "Verified" if both succeeded
- The contact details — email and/or phone, each with a copy button on the right
- Credit usage — "1 credit used", "10 credits used", "11 credits used", or "No credits used" if the result was cached from a recent earlier lookup
- Two action buttons — Save to list (always present), and Draft outreach (on email and both modes)
The colored stripe down the left side of the card is a green/verified indicator. The same result format is used across single search, bulk results, and company search.
When the lookup returns nothing
If we couldn't find a verified email (or phone), you'll see a card showing the lookup with no contact details, and "No credits used" confirming you weren't charged.
See Why some contacts come back empty for the reasons this happens and what to try.
The right-side panels
To the right of the search form, you'll see two panels:
This session
Contacts you've searched in the current session. Shows the person's name, their company, and a small icon for what was found (an envelope icon for email, a phone icon for phone). Clicking an entry pulls that lookup back into the main view.
Recent searches
Your past lookups, beyond just this session. Same format as "This session" but persistent across sessions.
If both panels are empty, you'll see a "Your past searches will appear here" placeholder.
Re-searching the same person
If you run the same lookup twice within a short window — same name, same company, same mode — we serve the cached result and don't charge again. You'll see "No credits used" in the result card. This means you can switch between Email, Phone, and Both modes on the same contact without re-paying for data we already returned.
Low credit warning
When you're running low on credits, a yellow banner appears at the top of the screen: "You're running low — only X credits left. Upgrade to keep finding contacts." You can dismiss the banner or click View Plans to see upgrade options.
The banner doesn't block you from searching — you can keep going until you hit zero credits. Once you're at zero, lookups will tell you you're out of credits and prompt an upgrade.