prospiq teams have three roles: Super Admin, Admin, and Member. Each role has a clear scope of what it can and can't do. This page lays out exactly what each one can do, so you can decide who gets what when you're inviting people.
The three roles at a glance
Super Admin
The team owner. There's exactly one Super Admin per team — the person whose subscription pays for the team add-on. The Super Admin role is automatic for the account that creates the team and isn't assignable through the invite or edit-member flows.
Admin
A trusted operator who can manage the team alongside the Super Admin. Admins can do almost everything the Super Admin can do, except touch billing or remove the Super Admin themselves.
Member
The default role for everyone you invite. Members can use the product fully within whatever credit limit you set for them, but they can't manage the team itself.
What each role can do
Use the product (search, bulk, company search, lists, extension, CRM push)
- Super Admin: ✓
- Admin: ✓
- Member: ✓
Every role can run searches, do bulk uploads, use company search, manage their own saved lists, install the Chrome extension, and push contacts to connected CRMs. The product is the same regardless of role — the differences are in team management and limits.
Spend credits
- Super Admin: unlimited (within the team's pool)
- Admin: subject to whatever credit limit is set on their member record
- Member: subject to whatever credit limit is set on their member record
Credit limits are per-member, set by Super Admin or Admin, and can be Unlimited, Monthly (resets each cycle), or Overall (lifetime cap).
Invite new members
- Super Admin: ✓
- Admin: ✓
- Member: ✗
Edit other members (role, credit limit)
- Super Admin: ✓ — can edit anyone, including promoting Members to Admin or demoting Admins to Member
- Admin: ✓ — can edit other Members, but cannot edit another Admin or the Super Admin
- Member: ✗
Remove members
- Super Admin: ✓
- Admin: ✓ — but cannot remove another Admin or the Super Admin
- Member: ✗
See team usage and member activity
- Super Admin: ✓ — sees per-member credit usage, all member details, invite/audit history
- Admin: ✓ — same visibility as Super Admin for member management
- Member: ✗ — sees only their own usage
Manage billing and subscription
- Super Admin: ✓ — can upgrade, downgrade, cancel the team add-on
- Admin: ✗
- Member: ✗
Billing is locked to the account that pays for it.
Manage CRM integrations and API keys
- Super Admin: ✓
- Admin: ✓ for team-level CRM connections; API keys are per-user
- Member: ✗ for team-level connections; API keys are per-user where applicable
Delete the team
- Super Admin: ✓ — the Danger zone "Delete team" action ends the team and removes all members
- Admin: ✗
- Member: ✗
How role changes work
The Super Admin and any Admin can change a Member's role to Admin (or back) by clicking the pencil icon on that member's row in the Members list.
A few rules:
- You can't demote the Super Admin. The Super Admin is anchored to the account that pays for the subscription. To transfer ownership, contact support — it's a manual process because billing changes hands.
- An Admin can't demote another Admin. Only the Super Admin can demote an Admin to Member.
- A Member can't promote themselves. Role changes are always initiated by someone at or above the target role.
What every role keeps private
Regardless of role, each person on the team has private space:
- Their own search history — visible only to them
- Their own saved lists marked private — visible only to them
- Their own profile and sign-in settings
Even the Super Admin can't see another member's private search history or private lists. The Super Admin can see how many credits each member has spent, but not the contents of their lookups. This is intentional — team transparency stops at the level of "how much was used" and doesn't extend into "what was looked up."
For more detail, see What team members can and can't see.
Choosing the right role for a new invite
Practical guidance:
- For most teammates: Member. Default and safe. Give them a sensible credit limit and let them work.
- For your co-founder, head of sales, or anyone you'd trust to manage the team in your absence: Admin. Promote them after they've accepted the invite.
- For contractors or temporary users: Member with a Monthly or Overall credit cap. Limits the blast radius if their account is misused.